Terms & Conditions – Suvasya
Welcome to Suvasya.
By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
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1. Brand Information
This website is owned and operated by Suvasya, an Indian brand engaged in the manufacturing and sale of food premix and related FMCG products, in compliance with applicable Indian laws and FSSAI regulations.
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2. Eligibility
By using this website, you confirm that:
•You are at least 18 years of age, or
•You are accessing the website under the supervision of a parent or legal guardian.
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3. Product Information
•All product descriptions, images, ingredients, and information are provided for general reference.
•Actual product packaging, colour, or appearance may slightly vary.
•Suvasya reserves the right to modify product specifications without prior notice.
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4. Pricing
•All prices listed on the website are in Indian Rupees (INR).
•Prices are subject to change without prior notice.
•Any applicable taxes will be charged as per government norms.
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5. Orders & Payments
•Orders placed on the website are subject to acceptance by Suvasya.
•Payments must be completed through secure and authorised payment gateways only.
•Suvasya is not responsible for payment failures, delays, or errors caused by third-party payment providers.
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6. Order Cancellation
•Suvasya reserves the right to cancel any order due to reasons including but not limited to stock unavailability, pricing errors, or operational issues.
•Once an order has been shipped, it cannot be cancelled.
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7. Shipping & Delivery
•Delivery timelines provided are estimated and may vary due to courier delays, weather conditions, or other external factors.
•Suvasya shall not be liable for delays caused by logistics partners or circumstances beyond our control.
•Shipping charges, if applicable, will be clearly mentioned during checkout.
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8. Returns & Refunds
•Returns and refunds are governed strictly by Suvasya’s Return & Refund Policy.
•Food products once opened, used, or tampered with are non-returnable due to hygiene and safety reasons.
•Refunds, if approved, will be processed through the original payment method within the standard timeline.
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9. Usage Restrictions
You agree not to:
•Use the website for any illegal or unauthorised purpose
•Attempt to harm, hack, or disrupt the website or its services
•Provide false, misleading, or inaccurate information
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10. Intellectual Property
All content on this website, including text, images, logos, packaging designs, trademarks, and graphics, is the exclusive property of Suvasya.
Any unauthorised use, reproduction, or distribution is strictly prohibited.
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11. Health Disclaimer
•Suvasya food products are intended for general consumption.
•Customers are advised to check ingredients before consumption, especially in case of allergies or dietary restrictions.
•Suvasya shall not be liable for adverse effects caused by misuse or consumption contrary to the provided instructions.
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12. Limitation of Liability
Suvasya shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
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13. Third-Party Links
Our website may contain links to third-party websites for convenience.
Suvasya does not control and is not responsible for the content or practices of such websites.
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14. Privacy
Your personal information is collected and used in accordance with our Privacy Policy.
By using this website, you consent to such collection and use.
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15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the Indian courts.
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16. Changes to Terms
Suvasya reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Continued use of the website implies acceptance of the updated terms.
